We are looking forward to working with you on your upcoming events! Below are the 4 steps you need to take before we can begin outreach:
Check out other help articles here in the help center, including these 2 that are worth a read:
Outreach will launch 2 business days after you submit your campaign.
You will receive an email when outreach begins and when we get your first registration.
Note: if you want other team members to receive these notifications, you can add them as a watcher after they become a Banzai Reach user.
You can invite a team member by following these instructions.
You can log in to Banzai Reach anytime to view your registrations.
Need to chat with someone at Banzai Reach?
Our online support chat is available from 9am-5pm EST Monday - Friday and will always be the fastest way to get in touch with someone. Our median response time is consistently five minutes.
For questions regarding platform details and logistics, reach out to support via the support chat or [email protected].
For help with your audience and/or event outreach strategy, reach out to your Customer Success Manager or Customer Adoption Manager.
Not sure who your CSM or CAM is? Feel free to email [email protected].