An Onsite Contact is the person who can receive emails and phone calls to answer any questions that attendees might have on the day of a Regional (in-person) event, such as being unable to locate the venue. The Onsite Contact’s information will be included in the Calendar Invites and Reminder Emails that Banzai Reach sends out to registrants.

Adding an Onsite Contact is an optional field when creating an event, but if you need to add one after adding your event, you can follow the instructions below.

Add an Onsite Contact to a specific event:

  • Log in to app.banzai.io.

  • Click on the name of your event.

  • Click Options > Edit in the menu in the top right corner.

  • Click the + sign under the Onsite Contact Information section.

  • Under Onsite Contact Information, type in the full name, email, and phone number of your Onsite Contact. Be sure to use the phone number that they can be reached at on the day of your event.

  • Click the drop down list to the right of the phone number field to select the organization of your Onsite Contact.

  • Click Save.

  • Select the contact from the Onsite Contact Detail drop down list.

  • Click Publish in the bottom right corner of the page.


Add an Onsite Contact at the Organizational level (for future use):

  • Log in to app.banzai.io.

  • In the upper right corner, click on your name to display a drop down list.

  • Click Organization > Onsite Contacts.

  • Click Add Onsite Contact.

  • Type in the full name, email, and phone number of your Onsite Contact. Be sure to use the phone number that they can be reached at on the day of an event.

  • Click Submit.

Related Resources:
Create an Event
Event Details Checklist

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