Setup Custom Subdomain

By default Banzai will send emails for event outreach from our own domain, but you have the option to setup a custom subdomain that Banzai will send from. Using your own subdomain can improve conversion and further promote your brand.

Setting us up with your custom subdomain will take some steps on your end, often needing to include IT or Marketing Ops. If you have any questions, please contact your CSM or

Please follow the below process to set us up with your custom subdomain:

  • On the navigation bar of the page, click Settings then choose Delegate Access.

  • Click Access Now.

  • Search for the domain name then click the triple-dot option then Click Manage DNS.

  • Add the 4 Nameservers records to the GoDaddy account one by one.​​​​​​​

Click Add

Type: Nameserver

Host: webinar

Points to: (From Route 53 Console Hosted Zones page).


Click Save

​​​​​​​​​​​​​​​​​​​​​Here’s the screenshot when you added the 4 nameservers:

​​​​​​​When the above is complete, please notify your CSM or and our team will complete the final steps needed to start sending emails from your custom subdomain. ​​​​​​​